Privacy Policy

Last Updated: January 15, 2025

The Short Version

We collect minimal data, use it responsibly, never sell it, and respect your privacy. We use cookies for basic analytics, store email addresses if you subscribe, and use standard web hosting that logs visits. That’s it.

Now here’s the detailed version because laws require it:

Who We Are

Joint Ease Lab (“we,” “us,” “our”) operates jointeaselab.com. We’re committed to protecting your privacy while providing valuable joint health information.

Contact: support@jointeaselab.com
Location:

8206 Louisiana Blvd NE, Suite A N03815
Albuquerque, NM 87113
United States

Information We Collect

Information You Give Us Directly

Email Newsletter Signups

Email address
Name (if provided)
Subscription preferences
Date of signup

Contact Forms

Name
Email address
Message content
Any information you choose to share

Comments (if enabled)

Name
Email address
Comment content
IP address (for spam prevention)

Information Collected Automatically

Analytics Data (via Google Analytics or similar)

Pages visited
Time spent on site
Device type and browser
General location (city/country level, not precise)
Referral source (how you found us)
IP address (anonymized)

Cookies and Tracking

Session cookies (keep you logged in)
Analytics cookies (understand site usage)
Preference cookies (remember your settings)

Server Logs (via Hostinger)

IP addresses
Browser types
Access times
Pages requested

How We Use Your Information

What We Do

Email Addresses:

Send newsletters you signed up for
Respond to your inquiries
Send important site updates (rarely)
Provide requested resources (guides, ebooks)

Analytics Data:

Understand which content helps people most
Improve site navigation and user experience
Identify technical issues
Plan future content

Contact Form Data:

Respond to your questions
Address technical issues
Consider content suggestions

What We DON’T Do

❌ Sell your information to anyone, ever
❌ Share your email with third parties for marketing
❌ Send spam or excessive emails
❌ Track you across other websites
❌ Collect sensitive personal information
❌ Use data for purposes you didn’t consent to

Third-Party Services We Use

Hosting: Hostinger

Stores website files and data
May log IP addresses and access times
Privacy Policy: [Hostinger’s policy]

Analytics: Google Analytics

Tracks anonymous site usage
Helps us understand content performance
IP addresses are anonymized
Privacy Policy: [Google’s policy]
Opt-out: [Google Analytics opt-out]

Email Service: [Your email provider – e.g., Mailchimp, ConvertKit]

Stores email addresses and names
Sends newsletters you subscribe to
Tracks email opens/clicks (aggregated data)
Privacy Policy: [Link to provider’s policy]

Payment Processors

If we sell products/services in the future:

We don’t store credit card information
Payment processors handle transactions securely
We only receive transaction confirmations

Affiliate Programs

Amazon Associates, other affiliate programs
May use cookies to track referrals
We don’t receive your personal information from purchases
Affiliates have their own privacy policies

Cookies Explained

What Are Cookies?

Small text files stored on your device that help websites function and remember preferences.

Types We Use

Essential Cookies (Required)

Keep you logged in
Remember form inputs
Enable basic site functions

Analytics Cookies (Optional but helpful)

Track page views and user flow
Help us improve content
All data is anonymized

Preference Cookies (Optional)

Remember your settings
Improve user experience

Your Cookie Choices

Browser Settings:

Block all cookies (may break site functionality)
Block third-party cookies only
Delete cookies after each session

Opt-Out Tools:

Google Analytics Opt-out Browser Add-on
Do Not Track browser settings (we honor these)

Most browsers accept cookies by default. You can change this in browser settings.

Your Privacy Rights

Depending on your location, you may have these rights:

Access and Portability

Request a copy of data we have about you
Receive data in a common format

Correction

Update incorrect information
Complete incomplete information

Deletion (“Right to Be Forgotten”)

Request deletion of your data
We’ll comply unless legally required to keep it

Objection and Restriction

Object to certain data processing
Restrict how we use your data

Withdrawal of Consent

Unsubscribe from emails anytime (link in every email)
Withdraw consent for data collection

Complaint

File complaints with data protection authorities
Contact us first—we’ll try to resolve issues

To exercise rights: Contact us at support@jointeaselab.com

Data Security

How We Protect Your Information

Technical Measures:

SSL/HTTPS encryption (secure connection)
Secure hosting with Hostinger
Regular security updates
Strong passwords and access controls

Organizational Measures:

Limited access to personal data
Regular security reviews
Vendor vetting for third-party services

Reality Check:
No method is 100% secure. We do our best, but absolute security doesn’t exist online. Use strong passwords, be cautious sharing sensitive info.

Data Retention

How Long We Keep Data:

Email addresses: Until you unsubscribe or request deletion
Contact form messages: 2 years, then deleted
Analytics data: Retained by Google Analytics per their policy
Comments: Until you request deletion or we close comments
Server logs: 30-90 days (Hostinger’s standard)

Why We Keep Data:

Provide services you requested
Comply with legal obligations
Resolve disputes
Improve our content and services

Children’s Privacy

Joint Ease Lab is not directed at children under 18. We don’t knowingly collect information from minors.

If you’re under 18:

Don’t submit personal information
Ask a parent/guardian for permission

If we discover we’ve collected data from a minor, we’ll delete it promptly.

Parents: If you believe your child provided information, contact us immediately.

International Users

Data Transfers:

Site hosted in [Hostinger’s location]
Data may be processed in different countries
We comply with applicable data protection laws

EU/EEA Users (GDPR):

Legal basis for processing: Consent, legitimate interests
Right to lodge complaints with supervisory authorities
Data Protection Officer: [If applicable, otherwise N/A]

California Users (CCPA):

Right to know what data is collected
Right to deletion
Right to opt-out of data sales (we don’t sell data)
No discrimination for exercising rights

Other Jurisdictions:
We respect privacy laws where you’re located. Contact us with jurisdiction-specific questions.

Affiliate Links and Advertising

Affiliate Disclosure:
Some links on Joint Ease Lab are affiliate links. If you purchase through these:

We may earn a small commission
Costs you nothing extra
Doesn’t influence our honest recommendations
Helps support the site

Current Affiliate Programs:

Amazon Associates
[Others as applicable]

Advertising:
We don’t currently display ads but may in the future. If so:

Ad networks use cookies
You can opt-out of personalized ads
We’ll update this policy accordingly

Changes to This Policy

Updates:
We may update this policy as:

Laws change
Our practices evolve
We add new features
We use new services

Notification:

“Last Updated” date will change
Material changes: email notification to subscribers
Regular changes: notification on homepage
Your continued use implies acceptance

Your Responsibility:
Review this policy periodically. We can’t personally notify every visitor of minor updates.

Links to Other Sites

Joint Ease Lab links to external sites (research, products, resources). These sites:

Have their own privacy policies
Are not under our control
Should be reviewed independently
May have different practices

We’re not responsible for external sites’ privacy practices.

Contact Us About Privacy

Questions? Concerns? Requests?

Email: support@jointeaselab.com
Response Time: Typically within 48-72 hours

For Privacy Requests:
Please include:

Your email address
Specific request (access, deletion, correction, etc.)
Any details to help us locate your data

We’ll verify your identity before processing requests.

Special Situations

California “Shine the Light” Law

California residents can request:

Categories of personal info shared (if any)
Names of third parties who received info (if any)
Request once per year, free

We don’t share personal info for third-party marketing.

Do Not Track Signals

We honor Do Not Track browser settings. When enabled:

We don’t track across sites
Analytics may still function (anonymized)

Business Transfers

If Joint Ease Lab is sold, merged, or acquired:

Your data may transfer to new owners
This policy continues to apply
We’ll notify you of ownership changes

The Real Talk

Look, we’re not a big corporation trying to harvest and monetize every data point about you. We’re building a trusted resource for joint health.

We collect minimal data, use it to improve the site and communicate with people who want to hear from us, and protect it reasonably. We don’t sell it, rent it, or do anything shady with it.

If you have concerns, questions, or just want to know what we have about you—ask. We’ll respond honestly and helpfully.

Your trust matters more than any data point ever could.

— Joint Ease Lab

Legal Compliance Note:
This privacy policy is designed for general compliance but isn’t a substitute for legal advice. Consider consulting a privacy attorney, especially if you:

Operate in multiple jurisdictions
Collect sensitive health data
Have complex data practices
Receive GDPR or CCPA requests